rental car COVID-19 mask policyPhoto Credit: Shutterstock

With COVID-19 infection rates continuing to rise in the majority of states, a strong majority of Americans now support face-mask mandates, according to multiple polls, including the Harris Poll COVID-19 tracking survey. Wearing face masks in public places is now the law of the land in three out of five states, and the travel industry is taking a tougher stance on masks.

The vast majority of companies in the airline and hotel sectors now require face masks, and most major rental car companies are now following suit. Keep in mind, even if a company doesn't require face masks, you are welcome to wear one when picking up or dropping off a vehicle.

 

Car Rental Company Policies on Face Masks

 

Here are the face-mask policies at major car rental companies, so you can draw your own conclusions:

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Alamo: Rental agents and customers are required to wear face masks inside Alamo locations.

Avis: All employees must wear face masks at all times, but there is no such requirement for customers unless there is a state or local face-mask mandate in place in the pickup or return location.

Budget: Rental agents must wear masks. Customers are encouraged but not required to wear masks.

Dollar: All employees and customers are required to wear face masks. "According to the CDC, masks help prevent the spread of COVID-19. Therefore, we ask you wear yours across all Dollar touchpoints. Young children (aged 3 or below) and anyone with a health condition that prevents them from wearing a mask are exempt," according to the Dollar website.

Enterprise: Rental agents and customers are required to wear face masks inside Enterprise locations.

Hertz: Both employees and customers are required to wear face masks. "According to the CDC, masks help prevent the spread of COVID-19. Therefore, we ask you wear yours across all Hertz touchpoints. Young children (aged 3 or below) and anyone with a health condition that prevents them from wearing a mask are exempt," according to the Hertz website.

National: Rental agents and customers are required to wear face masks inside National locations.

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Payless: The Payless website's coronavirus page does not mention masks at all. Be prepared to wear a mask in case you encounter a queue or another situation where social distancing is not possible.

Sixt: According to the Sixt website, rental agents must wear masks "if required by the local authorities." In other words, it depends what part of the country you are picking up and returning your rental vehicle. Customers are welcome to wear face masks but are not required to do so.

Thrifty: All employees and customers are required to wear face masks. "According to the CDC, masks help prevent the spread of COVID-19. Therefore, we ask you wear yours across all Thrifty touchpoints. Young children (aged 3 or below) and anyone with a health condition that prevents them from wearing a mask are exempt," according to the Thrifty website.

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