Avis has always been ahead of the curve when it comes to new technology—it has taken a lead industry position in rolling out connected vehicles—and this knack for tech shows up in its app, which performs exceptionally well and features many great features.
The app is free and available for both iPhone and Android devices.
Key Features on the Avis Rent a Car App
The home screen is slick and the options to enter booking details and search locations allow entering a lot of details on a simple-to-use interface.
As an Avis Preferred member, you can gain access to all features of the app as well as exchange or upgrade your car upon arriving at the rental location, quickly return your car, find your nearest Avis Rent a Car locations, hours of operation, addresses and phone numbers at any time.
You can make, modify or cancel reservations 24/7. Using the Avis app will also provide access to getting a receipt, viewing and reviewing past rentals and contacting roadside assistance for immediate help.
The pickup experience is where the Avis app truly shines. You can choose your own vehicle upon arrival and skip the counter. The app offers options not only see your assigned car but also to manage exchanges from within the application. On a recent rental, I was assigned a connected car and through the app I could see where the car was parked and that it had precisely 12.5 gallons of fuel in the tank. I could even lock and unlock the car from the app, and flash the lights to locate the vehicle. Pretty cool.
Have a problem during rental? Customer service phone numbers in the Avis app are integrated with the phone dialer system. Wondering how many Avis Preferred Points points you have? The app lets you view your balance, update your profile, view terms and conditions, and even view a tutorial of the Avis Preferred program.